Smyths Toys Superstores in Cardiff, located at Capital Shopping Park, is a popular destination for families and children. This superstore chain offers a wide range of indoor and outdoor toys, bikes, nursery equipment, and video games. With a reputation for excellent customer service and a polite staff, Smyths Toys Superstores is known for providing a great shopping experience for its customers. The store is open throughout the week, making it convenient for parents and children to visit and explore the wide selection of toys and games. Whether it's for a special occasion or just for everyday play, Smyths Toys Superstores in Cardiff is a go-to destination for all things toys and fun.
Amenities and More
- Service options
- Delivery
- In-store shopping
- In-store pick-up
- Payments
- Credit cards
- NFC mobile payments
- Accessibility
- Wheelchair-accessible lift
Reviews
Travelled from Newport to Cardiff as couldn't find what I needed in the Newport store. So pleased with the amazing service I received from start to finish, when I entered the store I was meet by Robert who's customer services was fantastic he helped me find everything I needed, also helped getting me served very quickly. Great service Robert thank you 😊
Busy store, queues everywhere. Jobsworth making people queue and present photo ID upon collecting items from store. No customer service and moody staff member.
No warning ID was required sdo had to re queue twice, faced with the same grumpy staff member.
No other store does this why is Smyths so awkward.
Amazing experience at the Cardiff store tonight. Myself and my partner walked into the shop with not a clue what to get our son for Christmas - met Dennis at the desk and he spent the time and effort showing us around and suggesting toys that he may like! Safe to say we came out very happy customers with a trolley full of gifts. Amazing customer service from Dennis can’t thank him enough!!!
Love to shop here every toy you need prices are always great bargains to be found once inside you will become a child again toys Galore from dolls to games to PCs to skateboards and sit on trucks it's a fantastic place for children to pick what they want
Horrible experience with the cardiff store the staff on the help desk spoke with an attitude to my partner and I in front of others customers and had to the cheek to treat us as if we didn't have a clue with technology when it was actually they didn't know what they were talking about with the item I was returning. I mean could train Monkey's to do the job better. DON'T BUY ANYTHING ELECTRICAL FROM THEM. They do not uphold Trading Standards return policy they do their own thing 🤬🤬.
Bought a baby cot bed for my 2 year old, came home and full of bed bugs!!!!!. I tried to go to the store but being gaslighted into questioning whether it’s from the bed or not. Manager refuses to see me, absolutely disgusting!!!!!!
Absolutely disgusting customer service from the manager who doesn’t know basic consumer rights. Will not shop here ever again.
Fantastic experience, with genuinely superb service from Shane, who dealt with multiple requests that involved ladders at various places in the shop without a single moan! Thanks Shane
Location
Hours
-
Monday
09:00 AM - 06:00 PM
-
Tuesday
09:00 AM - 06:00 PM
-
Wednesday
09:00 AM - 06:00 PM
-
Thursday
09:00 AM - 06:00 PM
-
Friday
09:00 AM - 06:00 PM
-
Saturday
09:00 AM - 06:00 PM
-
Sunday
10:00 AM - 04:00 PM
Liked by Others
Tk Maxx
8 reviews
Unit 8, Morfa Shopping Park, Brunel Way, Bon-y-maen, Swansea SA1 7BP, United Kingdom
